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Job interviews don’t always start and end with the exchanging of questions. Many include testing of practical skills. Employers integrate this testing into their interview structure to gauge an applicant’s level of competency in a particular area. It is a...

When you have a short-term project or task that needs undertaking, but do not have the talent within to accomplish the assignment, nor the ability to hire a permanent employee, consider hiring a freelancer. Typically experts in their field, they...

I’m just going to throw this question out there…what do you think about giving interview questions to a job candidate ahead of the scheduled interview? We’ve all been there, in that seat nervously awaiting a host of questions that will...

Every day thousands of employees around the country are subjected to emotional labour. Let me demonstrate…Kathy is a barrista. She’s made thousands of coffees for her many regular customers. Like you and me Kathy is human. She makes mistakes. The...

There are mixed feelings among job seekers when it comes to using an independent recruiter to assist them to find a new job role. Some see it as an unnecessary hassle while others feel it is best practice to contact...

Mistakes in business can cost companies hundreds of thousands of dollars, if not the business itself. So every year we invest dollars in our people to ensure they are knowledgeable, skilled and have the necessary resources at their fingertips. Yet...

Performance reviews are generally something you nervously await. You never know how others are interpreting your work performance, your efforts or your attitude. Even the most confident of us still experience an element of doubt as we are about to...

Often when interviewing for a job you will be faced with a panel of interviewers. A panel will almost always consist of a human resource professional and the manager of the hiring department. How much influence each will have on...

Small businesses and large often leap to the conclusion that their CEO should be the face of their company. Are they right in assuming they are putting their best ‘face’ forward? Granted the CEO is a powerful PR weapon and...

I walked into a retail shop recently and immediately noted that the retail attendant’s charismatic, helpful and uplifting greeting had me feeling that a positive shopping experience was ahead. I then overheard another shopper say, “You’ve caught me in a...